A:The Auto Rater can be found in the Broker Services icon under Policy Documents / Rater.
 

A:At this time, Commercial Auto, Personal Property and Personal Auto quotes cannot be completed in GoBroker. Please visit https://pc-prod-gwcpprod.gore.delta2-butterfly.guidewire.net/ for these lines of business. New commercial quotes can be submitted to commercial@goremutual.ca. 

A:Click on the Policy Documents icon and input the policy number. You can narrow down your search by indicating the type of transaction and type of document you are searching for.

A:You can search our Bulletins under the Broker Services icon or visit https://www.goremutual.ca/broker-circle/. 

A:You are likely set up with differing permissions. Please have your manager contact us at goresupport@goremutual.ca to amend your permissions so you have access to the icons you need.

A:You can contact the Support team at the following email: goresupport@goremutual.ca

A:Please contact your office manager or our Support team at goresupport@goremutual.ca for more information on setting up others in your brokerage on Gore Mutual’s GoBroker portal.

A:Please contact Support at goresupport@goremutual.ca. 

A:It is not possible to change your User Name.

A:Click on “Forgot Password?” It will prompt you to enter your User Name and Email address. You will be prompted to change your password within an email that is sent to your email inbox.

A:You can click on "Change Password" and you will be prompted to change your password within an email that is sent to your email inbox.

A:Passwords must be at least 12 characters and 3 out of 4 of the following: upper case, lower case letters, numbers and special characters.

Passwords cannot be reused and will be prompted to be changed every 180 days.

A:For more information on site requirements, please click on “Site Requirements” located on the footer of the home screen.

We recommend you use Chrome.